Superplay Terms of Service

Effective Date: February 27, 2026
We are Superplay (“Superplay,” “we,” “us,” or “our”). Our mailing address is 227, Baekhyeon-ro, Bundang-gu, Seongnam-si, Gyeonggi-do, Republic of Korea, 13600. Our email address is dave@superplayone.com, and our phone number is +82 10 2722 3416. These Terms of Service (“Terms”) define your and our rights and obligations under a legally binding contract. If you reside in the European Economic Area, United Kingdom, or Switzerland (collectively, “EEA+”), please also note the EEA+-specific clauses at Section 18.
THIS PARAGRAPH DOES NOT APPLY TO YOU IF YOU RESIDE IN THE EEA+ OR ANY OTHER JURISDICTION THAT DOES NOT RECOGNIZE MANDATORY ARBITRATION PROVISIONS. THESE TERMS CONTAIN A DISPUTE RESOLUTION AND BINDING ARBITRATION PROVISION, INCLUDING A CLASS ACTION WAIVER, THAT AFFECTS YOUR RIGHTS. YOU MAY OPT OUT OF THE BINDING INDIVIDUAL ARBITRATION AND CLASS ACTION WAIVER AS PROVIDED IN SECTION 13(b)(C)(iii).

1. TERMS, CONTRACT CONCLUSION, AND BINDING EFFECT
By clicking a button that signifies your acceptance of these Terms or otherwise using our websites, applications, mobile games, or online services that refer to these Terms (collectively, our “Services”), you agree to be legally bound by these Terms.
We may modify these Terms in the future. We will provide notice by publishing the updated Terms on our Services. Continued use of our Services after the effective date of updated Terms constitutes acceptance of those Terms unless applicable law requires otherwise.
These Terms constitute the entire agreement between you and Superplay regarding the Services and supersede all prior agreements. If you breach these Terms, we may suspend or terminate your access.

2. PRIVACY
Please refer to our Privacy Policy to understand what information we process, how we use it, and your choices.
If you reside outside the EEA+, you consent to our use of your personal data as described in the Privacy Policy unless local law requires a different form of consent.

3. AGE OF USERS
Children under 13 are not permitted to use our Services.
If you are between 13 and 18 years old, you may use our Services only with permission from a parent or legal guardian. Parents or guardians who permit use agree to supervise and accept responsibility for the minor’s use of the Services.

4. YOUR OBLIGATIONS
You agree that you will not:
Use the Services where prohibited by applicable law;
Use the Services after being instructed to stop;
Sell, transfer, or share your account;
Use the Services for commercial purposes;
Create an account using false information;
Violate any applicable law or third-party rights;
Harass or threaten other users;
Use harmful, abusive, obscene, or hateful language;
Cheat, hack, exploit, or interfere with the Services;
Upload malware or harmful code;
Attempt to reverse engineer or modify the Services;
Use unauthorized third-party software;
Engage in fraud or unauthorized payment use;
Remove proprietary notices;
Attempt or encourage any of the above.

5. VIRTUAL ITEMS
We may provide access to virtual coins, items, or other digital features (“Virtual Items”) for entertainment purposes.
Virtual Items:
Have no real-world monetary value;
Are licensed, not sold;
May not be transferred or exchanged for real-world value;
May be modified, revoked, or removed at our discretion.
To the fullest extent permitted by law, you agree not to assert any ownership rights in Virtual Items.
You agree not to bring claims against us, our affiliates, directors, officers, employees, agents, licensors, or service providers (collectively, “Superplay Parties”) regarding Virtual Items.

6. INTELLECTUAL PROPERTY
All rights, title, and interest in the Services, including games, software, artwork, characters, text, branding, and Virtual Items, are owned by or licensed to Superplay.
YOU ACKNOWLEDGE THAT YOU HAVE NO PROPERTY RIGHTS IN THE SERVICES OR VIRTUAL ITEMS.

7. FEES, REFUNDS, AND RETURN POLICY
Payments for Virtual Items are non-refundable except as required by applicable law.
If you reside outside the EEA+, you acknowledge that you will not be refunded for unused Virtual Items if:
The Services are terminated; or
Your access is suspended or terminated.
We may modify pricing or availability at any time.

8. USER CONTENT
You agree not to upload or transmit content that violates laws or third-party rights.
By submitting User Content, you grant Superplay a worldwide, perpetual, royalty-free license to use, reproduce, modify, and distribute such content.
To the fullest extent permitted by law (outside EEA+), you agree not to bring claims against us relating to User Content.

9. LIMITED PERMISSION TO USE OUR SERVICES
We grant you a limited, non-exclusive, non-transferable, revocable license to use our Services for personal, non-commercial entertainment purposes.
We reserve the right to suspend or terminate access for violations.

10. COPYRIGHT INFRINGEMENT
If you believe content infringes your copyright, please contact us at:
Superplay
227, Baekhyeon-ro, Bundang-gu
Seongnam-si, Gyeonggi-do
Republic of Korea, 13600
Email: dave@superplayone.com
Include all legally required information in your notice.

11. DISCLAIMERS; LIMITATIONS OF LIABILITY
If You Reside Outside the EEA+
NO WARRANTIES:
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, SUPERPLAY DISCLAIMS ALL WARRANTIES.
LIMITATION OF LIABILITY:
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SUPERPLAY PARTIES SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.
Our total liability shall not exceed the amount you paid for Virtual Items within the preceding twelve (12) months.
Nothing excludes liability that cannot legally be excluded.

12. TRADEMARK
Unauthorized use of our trademarks is strictly prohibited.
Such trademarks include, but are not limited to: “Superplay.”

13. DISPUTE RESOLUTION AND GOVERNING LAW
a. If You Reside in the EEA+
These Terms are governed by the laws of your country of residence.

b. If You Reside Outside the EEA+
(A) Governing Law
These Terms are governed by the laws of the Republic of Korea, without regard to conflict-of-law principles.
(B) Exclusive Jurisdiction
If arbitration does not apply, disputes shall be subject to the exclusive jurisdiction of the courts of the Republic of Korea.
(C) Binding Arbitration
All Claims shall be resolved by binding arbitration administered by the American Arbitration Association (AAA), or if unavailable, National Arbitration and Mediation (NAM).
The arbitration shall be governed by the Federal Arbitration Act (FAA).
You may opt out within 45 days by mailing written notice to:
Superplay
227, Baekhyeon-ro, Bundang-gu
Seongnam-si, Gyeonggi-do
Republic of Korea, 13600
Email for dispute notice: dave@superplayone.com
NO CLASS ACTIONS:
ARBITRATION SHALL PROCEED ONLY ON AN INDIVIDUAL BASIS.
NO JURY TRIAL:
YOU AND WE WAIVE THE RIGHT TO A JURY TRIAL.

14. SEVERABILITY
If any provision is found unenforceable, the remaining provisions remain in effect.

15. FORCE MAJEURE
We are not liable for delays or failures due to events beyond our reasonable control.

16. NOTICE BY MAIL
Notices must be sent to:
Superplay
227, Baekhyeon-ro, Bundang-gu
Seongnam-si, Gyeonggi-do
Republic of Korea, 13600

17. DESIGNATION OF DOMESTIC AGENT (KOREA)
Our domestic agent pursuant to Article 31-2 of the Game Industry Promotion Act:
KL Partners
Managing Partner Beomsu Kim
8/F, 88 Yulgok-ro, Jongno-gu, Seoul
Phone: 02-6226-7700
Email: klp@klpartners.com

18. EEA+ SPECIFIC CLAUSES
If you reside in the EEA+, you may have statutory withdrawal rights and consumer protections under applicable EU law.
Details regarding withdrawal rights are provided in Appendix 1.

Appendix 1 – Withdrawal Rights (EEA Only)
You have the right to withdraw within 14 days of contract conclusion.
To exercise this right, contact:
Superplay
227, Baekhyeon-ro, Bundang-gu
Seongnam-si, Gyeonggi-do
Republic of Korea, 13600
Email: dave@superplayone.com
Phone: +82 10 2722 3416
Refunds will be processed within 14 days of withdrawal notice.

BY USING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ AND AGREED TO THESE TERMS.